Actions
Task #126
openEnquiry Management
Start date:
02/18/2026
Due date:
02/18/2026 (15 days late)
% Done:
0%
Estimated time:
Description
The Enquiry module is used to capture and manage tour enquiries from both B2B agents and B2C direct customers.
Table
enquiry_master
- id (PK) INT Unique enquiry ID
- enterprise_id (FK) INT References enterprise_master
- enquiry_type ENUM('B2B','B2C') Enquiry type
- agent_id (FK) INT Required only for B2B
- guest_name VARCHAR(150) Customer name
- mobile VARCHAR(15) Customer mobile
- email VARCHAR(150) Customer email
- address TEXT Customer address
- arrival_location_id INT FK → geography table
- departure_location_id INT FK → geography table
- start_date DATE Tour start date
- end_date DATE Tour end date
- no_of_nights INT Number of nights
- no_of_double_room INT Number of double rooms
- no_of_single_room INT Number of single rooms
- no_of_extra_bed INT Number of extra beds
- no_of_nights INT Number of nights
- adults INT Number of adults
- child_with_bed INT Children with bed
- child_without_bed INT Children without bed
- total_pax INT Total passengers
- hotel_category_id INT FK → hotel_category_master
- meal_plan_id INT FK → meal_plan_master
- vehicle_required BOOLEAN Yes/No
- sightseeing_required BOOLEAN Yes/No
- enquiry_source VARCHAR(100) Email, Phone, Website, etc.
- gstin VARCHAR(20) GST number (optional)
- description TEXT Additional notes
- enquiry_status ENUM('New','Quoted','Confirmed','Cancelled')
- added_date DATETIME Created date
enquiry_vehicle
- id PK
- enquiry_id FK
- vehicle_type_id FK
- vehicle_count INT
- enterprise_id FK
enquiry_location
- id PK
- enquiry_id FK
- hub_location_id FK
- enterprise_id FK
Validations
Mandatory fields:
- Guest Name
- Mobile
- Arrival Location
- Departure Location
- Start Date
- End Date
- No of Nights
Date
- End Date must be greater than Start Date
- Nights must match date difference
Vehicle
- If Vehicle Required = Yes
- Then:
- At least one vehicle type must be selected
- Vehicle count must be > 0
Passenger
- Total Pax must equal:
- Adults + Child with bed + Child without bed
Sightseeing
- If Sightseeing Required = Yes
- Later sightseeing allocation required
Actions